PinnedPublished inUX CollectiveHow Craigslist’s competition is winning the UX battle with in-app chatFacebook, OfferUp, and Nextdoor are poised to fossilize Craigslist once and for all.Dec 1, 2020Dec 1, 2020
Published inUX Collective4 ways Figma has transformed our design teamThis article was originally published at Stream on Jan. 26, 2021.Jan 27, 2021Jan 27, 2021
Published inUX CollectiveCan gaming save itself from its content moderation problems?Twitch rolled out several new content moderation changes in December. Not everyone was happy.Jan 1, 2021Jan 1, 2021
Published inStreamExpert Analysis: OfferUp’s Design Director on In-App Chat & AI Defining the Next DecadeOfferUp serves more than 20 million people per month.Dec 14, 2020Dec 14, 2020
Published inStreamStream Expert: Designing Best-in-Class Customer Support Live Chat Experiences“There are no points given for trying. We have to keep creating, building, developing, and iterating.”Dec 4, 2020Dec 4, 2020
Published inUX CollectiveHow in-app chat can solve the dreadful UX of iOS-Android messagingThis article was originally published on November 2, 2020, at Stream.Nov 2, 2020Nov 2, 2020
Published inUX CollectiveLivestream UX: explorations on threads and repliesMinimize threads and replies so as not to clutter the feed.Oct 20, 2020Oct 20, 2020
Is the Future of Music Festivals Livestream?Tomorrowland’s virtual show in 2020 was in some ways its most successful yet.Oct 13, 2020Oct 13, 2020
Moonshot: Once Upon a Time, a Quarter Million Miles From Earthhttps://www.youtube.com/watch?v=fDiwfBlqUbsAug 20, 2019Aug 20, 2019
