PinnedRyan HatchinUX CollectiveHow Craigslist’s competition is winning the UX battle with in-app chatFacebook, OfferUp, and Nextdoor are poised to fossilize Craigslist once and for all.·14 min read·Dec 1, 2020----
Ryan HatchinUX Collective4 ways Figma has transformed our design teamThis article was originally published at Stream on Jan. 26, 2021.·7 min read·Jan 27, 2021----
Ryan HatchinUX CollectiveCan gaming save itself from its content moderation problems?Twitch rolled out several new content moderation changes in December. Not everyone was happy.·10 min read·Jan 1, 2021----
Ryan HatchinStreamExpert Analysis: OfferUp’s Design Director on In-App Chat & AI Defining the Next DecadeOfferUp serves more than 20 million people per month.·8 min read·Dec 14, 2020----
Ryan HatchinStreamStream Expert: Designing Best-in-Class Customer Support Live Chat Experiences“There are no points given for trying. We have to keep creating, building, developing, and iterating.”·8 min read·Dec 4, 2020----
Ryan HatchinUX CollectiveHow in-app chat can solve the dreadful UX of iOS-Android messagingThis article was originally published on November 2, 2020, at Stream.·6 min read·Nov 2, 2020----
Ryan HatchinUX CollectiveLivestream UX: explorations on threads and repliesMinimize threads and replies so as not to clutter the feed.6 min read·Oct 20, 2020----
Ryan HatchIs the Future of Music Festivals Livestream?Tomorrowland’s virtual show in 2020 was in some ways its most successful yet.·5 min read·Oct 13, 2020----
Ryan HatchMoonshot: Once Upon a Time, a Quarter Million Miles From Earthhttps://www.youtube.com/watch?v=fDiwfBlqUbs2 min read·Aug 20, 2019----